1. Introduction
When GST came into force, it replaced a complex network of taxes with one unified system — but when services cross borders, things get tricky.
For instance:
- If an Indian company provides consulting to a foreign client, is it export?
- If a foreign firm offers digital or management services to an Indian company, is it import?
- Who pays GST, and what’s the place of supply?
To handle this, the IGST Act clearly divides such services into two categories:
- Export of Services
- Import of Services
Understanding their Place of Supply (PoS) is crucial — because it determines whether GST applies in India or not.
2. Relevant Legal Provisions
These transactions are primarily covered under:
- Section 13 of the IGST Act, 2017 → Cross-border services (when one party is outside India)
- Section 2(11) → Import of services
- Section 2(6) → Export of services
- Section 7(5) → Inter-State supply (imports deemed)
- Section 16 → Zero-rated supply (exports)
3. What Is an Export of Services? (Section 2(6) of IGST Act)
A service is treated as an export only if it meets all five conditions
| Condition | Explanation |
| (i) Supplier of service is in India | Indian company or freelancer |
| (ii) Recipient of service is outside India | Client located abroad |
| (iii) Place of supply is outside India | Determined under Section 13 |
| (iv) Payment received in convertible foreign exchange / INR permitted by RBI | Through bank (FIRC/BRC) |
| (v) Supplier and recipient are not “distinct persons” | Not same entity with different GSTINs |
- If all five conditions are met → Zero-rated export (no GST payable). If even one fails → Treated as taxable domestic service.
Example 1 – Consulting Service to a Foreign Client
An Indian firm provides management consulting to a company in the UK.
- Supplier: India
- Recipient: UK
- PoS: UK (recipient location)
- Payment: USD via bank
Export of service → Zero-rated
Example 2 – Service to a Foreign Branch
Indian head office provides back-office support to its own branch in Singapore.
❌ Not export → Same legal entity (distinct person). GST payable as inter-State supply.
Example 3 – Web Design for Overseas Client (Freelancer)
A freelancer in Pune designs a website for a U.S. company and gets paid via PayPal.
- PoS = USA → Export → Zero-rated
Example 4 – Consultancy to Foreign Client But Delivered in India
Foreign company hires Indian consultant for a project executed in Mumbai.
- PoS = India → Not export → GST payable
4. What Is an Import of Services? (Section 2(11) of IGST Act)
A service qualifies as an import when all three conditions are met:
| Condition | Explanation |
| (i) Supplier located outside India | e.g., U.S.-based consultant |
| (ii) Recipient located in India | Indian business or individual |
| (iii) Place of supply in India | As per Section 13 |
Then, GST is payable under Reverse Charge Mechanism (RCM) by the recipient in India.
Example 5 – Import of Consultancy Services
ABC Pvt. Ltd. (India) hires a management consultant from Singapore.
- Supplier: Singapore
- Recipient: India
- PoS: India
✅ Import of service → GST payable under RCM by ABC Pvt. Ltd.
Example 6 – Import of Legal Services
Indian company takes legal advice from a U.K. law firm.
- PoS = India → Import → GST under RCM.
Example 7 – Subscription to Online Software (OIDAR)
XYZ Pvt. Ltd. uses a U.S.-based SaaS tool.
- PoS = India → Import → GST under RCM (if registered business).
5. Determining Place of Supply (PoS) for Cross-Border Services
Let’s recap the core logic of Section 13 for international services:
| Situation | Section | Place of Supply |
| General Rule | 13(2) | Recipient’s location |
| Services requiring physical presence | 13(3) | Where performed |
| Immovable property-related services | 13(4) | Property location |
| Admission or organization of events | 13(5)/(6) | Event location |
| Intermediary services | 13(8)(b) | Supplier’s location |
| Goods/passenger transport | 13(9)/(11) | Embarkation / destination |
| OIDAR (online services) | 13(12A) | Recipient’s location |
6. How Export and Import Differ in GST
| Basis | Export of Services | Import of Services |
| Supplier location | In India | Outside India |
| Recipient location | Outside India | In India |
| Place of Supply | Outside India | In India |
| Tax liability | Zero-rated (no GST) | Reverse charge (recipient pays) |
| Benefit | LUT/Refund claim | ITC eligible under RCM |
| Example | Indian firm serves US client | Indian company hires UK consultant |
7. Practical Scenarios
Scenario 1 – Marketing Services to Foreign Company
An Indian agency runs digital ads for a UK brand targeting Indian customers.
- PoS = India (service used in India)
- Not export → GST payable.
Scenario 2 – IT Services for Overseas Client
Indian IT company provides back-end tech support to a U.S. firm, used outside India.
- PoS = USA → Export → Zero-rated.
Scenario 3 – Online Training Conducted by Foreign Trainer
Foreign coach conducts virtual sessions for Indian corporate employees.
- PoS = India → Import → Indian company pays IGST under RCM.
Scenario 4 – Intermediary Services
Indian agent arranges deals between two foreign buyers.
- PoS = India (supplier’s location under Section 13(8)(b))
- Not export → GST applicable.
Scenario 5 – Cross-border Event Management
Indian event planner organizes an exhibition in Dubai.
- PoS = Dubai → Export → Zero-rated.
Scenario 6 – Consultancy by Foreign Company to Indian Branch Abroad
Foreign consultant provides service to an Indian company’s Dubai branch.
- Recipient outside India → Export → Zero-rated.
8. Recent CBIC Circulars & Clarifications
| Circular / Notification | Date | Key Highlights |
| Circular 209/3/2024-GST | July 2024 | Clarifies export/import classification under Sec. 13 |
| Notification 09/2024-IGST | Oct 2024 | Defines destination principle for B2B services |
| CBIC FAQ (Jan 2025) | Jan 2025 | Examples of PoS for hybrid services (online + offline) |
| DGARM Clarification | 2024 | Cross-checking export claims via foreign remittance data |
9. Zero-Rated Supplies and Refunds
Export of services are zero-rated under Section 16 of the IGST Act, meaning:
- No GST payable, and
- Exporter can claim refund of:
- Input Tax Credit (ITC), or
- IGST paid on export invoices.
Two Ways to Export Without Paying GST:
| Option | Procedure | Benefit |
| 1. LUT (Letter of Undertaking) | Export without paying IGST | Refund of input tax credit |
| 2. Pay IGST & Claim Refund | Pay IGST on export invoice | Refund of IGST amount |
Example – Export via LUT
An Indian software firm exports services to the U.S. under LUT.
- No GST charged on invoice.
- Refund of input GST on rent, software, etc.
Example – Export with IGST Payment
Consultancy firm pays IGST on export invoice → later claims refund from GST portal.
10. Key Case Law References
Let’s look at important rulings that shaped PoS interpretation
Case 1 – Material Recycling Association of India (2020-TIOL-1274-HC-AHM-GST)
- Facts: Association arranged international conferences.
- Held: If event held outside India, PoS = foreign venue → Export → No GST.
Case 2 – Toshniwal Brothers (SR) Pvt. Ltd. (2022)
- Facts: Indian company acted as intermediary between foreign suppliers.
- Held: PoS = India (Section 13(8)(b)) → GST applicable.
Case 3 – Infinera India Pvt. Ltd. (2021)
- Facts: Indian R&D unit provided design services to foreign parent.
- Held: Separate legal entities → Export → Zero-rated.
Case 4 – Sutherland Mortgage Services (2023)
- Facts: Indian BPO provided services to U.S. company but used Indian infrastructure.
- Held: PoS = USA → Export → Zero-rated.
Case 5 – Ispat Industries Ltd. (Legacy Reference)
Held: For import of management services, recipient liable under reverse charge → PoS India.
11. Common Errors in Classifying Export & Import of Services
- Treating intermediary exports as zero-rated (wrong — PoS = India)
- Failing to receive payment in foreign exchange → not export
- Incorrectly applying Section 12 (domestic rule) instead of Section 13
- Not reporting export invoice in GSTR-1 or LUT filing
- Ignoring RCM on imported consultancy, legal, or software services
12. Practical Compliance Tips
- Use “Recipient outside India” clause in service agreements
- Keep FIRC/BRC proofs for all export receipts
- Mention country of recipient on export invoices
- Ensure PoS outside India under Section 13(2)
- Report exports correctly in GSTR-1 and GSTR-3B
- Pay RCM timely on imported services
- Maintain foreign payment trail for refund verification
13. Summary Table – Import vs Export at a Glance
| Parameter | Export of Services | Import of Services |
| Supplier | In India | Outside India |
| Recipient | Outside India | In India |
| Place of Supply | Outside India | In India |
| GST Payable By | Supplier (Nil, zero-rated) | Recipient (RCM) |
| Currency | Foreign exchange | Any |
| Benefit | Zero-rated refund | ITC credit under RCM |
| Example | Indian IT firm to US client | Indian firm hires UK consultant |
14. Key Takeaways
- Exports = Services used outside India → Zero-rated
- Imports = Services consumed in India → Taxable under RCM
- PoS determines taxability, not payment location
- Section 13 is the backbone for all cross-border service rules
- Always check: supplier → recipient → PoS → payment → relationship
15. Final Thoughts
The Place of Supply rules for imports and exports of services ensure that GST follows the destination principle — tax goes where the service is consumed, not where it is produced.
For businesses, the real challenge is interpreting PoS correctly and maintaining the documentation trail — especially for digital, consultancy, or hybrid services.
In summary:
“🌍 Export of services = Zero-rated reward. 🧾 Import of services = Reverse charge responsibility.”
By following these rules, businesses can stay compliant and enjoy the full benefits of GST’s global framework.

