When it comes to GST, one area that confuses taxpayers more than anything else is ITC on exports and SEZ supplies. You supply goods/services outside India → GST says it’s zero-rated. This means two powerful benefits:
1️⃣ You can claim full ITC (even for exempt-related input services)
2️⃣ You can even claim refunds of:
- unutilized ITC (if exporting under LUT)
- IGST paid on exports (if exporting with payment of tax)
This makes zero-rated supplies the most attractive category under GST.
But these benefits come with strict rules under:
- Section 16 of IGST Act
- Rule 89 of CGST Rules
- Rule 96 of CGST Rules
- LUT/ Bond conditions
- SEZ documentation rules
Let’s break everything down in a simple, practical way.
1. What Are Zero-Rated Supplies?
Under Section 16(1) of IGST Act, zero-rated supplies include:
✔ Exports of goods
Sending goods outside India.
✔ Exports of services
Providing services to foreign clients with payment in convertible foreign exchange (or INR permitted by RBI).
✔ Supply to SEZ unit or SEZ developer
But only if the supply is:
- for authorized operations, and
- properly endorsed by the SEZ officer.
Zero-rated ≠ Exempt
Zero-rated is different from exempt supplies.
| Category | ITC Allowed? | Refund Allowed? |
| Exempt | ❌ No | ❌ No |
| Zero-rated | ✔ Yes | ✔ Yes |
This is why exporters love being zero-rated.
2. Two Options for Making Zero-Rated Supplies
Taxpayers can choose either:
Option A: Export under LUT (without payment of GST)
- No GST charged
- ITC accumulated becomes refundable
- Refund filed under Rule 89 (FORM RFD-01)
Most exporters prefer this.
Option B: Export with payment of IGST
- Pay IGST on exports
- Claim refund of IGST paid
- Automatically processed under Rule 96
Simple method for those having output tax liability.
3. What Is LUT (Letter of Undertaking)?
LUT allows exporters to export their goods/services without paying IGST.
LUT is filed through:
FORM GST RFD-11
Who cannot file LUT?
A taxpayer who violated GST laws (prosecution > ₹250 lakh). Such persons must export under Bond + Bank Guarantee.
4. ITC Eligibility for Zero-Rated Supplies (Section 16(2))
The best part:
Exporter can claim ITC even if:
- the inward supplies are used for exports, AND
- those supplies are otherwise exempt or restricted
This is an exception to all blocked credit rules.
Example
- Food provided to employees (normally ineligible ITC) →
- If directly used for catering service export → ITC becomes allowed.
5. Important Conditions to Claim ITC for Exports
To claim ITC → the following must be present:
- Tax invoice
- Goods actually exported (shipping bill/Bill of Lading)
- Services supplied to foreign customer
- Consideration received in foreign currency (or permitted INR)
- Filing of GSTR-1 & GSTR-3B
- Matching with ICEGATE data (for goods export refund)
6. ITC Refund Route 1: Export Under LUT (Rule 89)
If you export without paying IGST, then refund is available for:
Refund = Unutilized ITC (accumulated credit)
Formula (Rule 89(4))
“Refund Amount = (Turnover of Zero-Rated Supply × Net ITC) / Adjusted Total Turnover ”
Simple Example
- ITC available = ₹5,00,000
- Zero-rated turnover = ₹20,00,000
- Total turnover = ₹40,00,000
Refund = (20,00,000 × 5,00,000) / 40,00,000,
Refund = ₹2,50,000
Documents Required
- Shipping Bill
- Bill of Lading
- FIRC / BRC
- LUT copy
- Export invoices
- GSTR-1
- GSTR-3B
- Purchase register
Refund application is filed using:
FORM RFD-01 (Rule 89)
7. ITC Refund Route 2: Export With Payment of IGST (Rule 96)
This route is simpler.
You export goods → pay IGST → refund is AUTOMATIC.
The process:
- File GSTR-1
- File GSTR-3B
- Shipping bill gets validated with GSTR-1
- ICEGATE releases refund
- Amount is credited directly to bank
- No RFD-01 filing needed
This is why big exporters prefer this option.
8. Rule 96(10) – Restrictions on IGST Refund Route (IMPORTANT)
This is the most misunderstood rule.
You cannot claim IGST refund on exports if:
- You received supplies under EPCG, Advance Authorization, DFIA
- You availed IGST exemption on imports
- You availed certain government benefits under Customs Notification 40/2017, 41/2017
Meaning:
- If you use duty exemption schemes →
- You must export under LUT, not with IGST payment.
9. SEZ Supplies – Special Rules
Supply to SEZ is considered zero-rated.
But ITC is allowed ONLY IF:
- The SEZ officer endorses the invoice
- The supply is strictly for "authorized operations"
- Payment is received from SEZ unit
The supplier can:
Option A
Supply without IGST → claim ITC refund (Rule 89)
Option B
Supply with IGST → claim IGST refund (Rule 96)
Common Confusion
“SEZ is in India. How is it zero-rated?”
Because the SEZ Act treats SEZ as a foreign territory for tax purposes.
10. ITC Restrictions Do NOT Apply to Zero-Rated Supplies
Blocked credit under Section 17(5) does not apply if goods/services are directly used for export.
Examples:
- Construction services for export-oriented production → ITC allowed
- Food for employees on export project → ITC allowed
- Capital goods exclusively used for exports → ITC allowed
This is why many exporters avoid domestic supply altogether.
11. Common Mistakes Made by Exporters
- Not filing LUT every financial year
- Claiming refund on ineligible ITC (blocked credit)
- Filing refund without matching ICEGATE data
- SEZ invoice endorsement missing
- Using IGST refund route despite restrictions under Rule 96(10)
- Wrong turnover figures in refund formula
These mistakes cause refund rejection or delay.
12. Practical Examples
Example 1 – Export Under LUT Refund
- ITC = ₹8 lakh
- Zero-rated turnover = ₹40 lakh
- Total turnover = ₹1 crore
Refund = (40 lakh × 8 lakh) / 1 crore
Refund = ₹3,20,000
Example 2 – Export With IGST Payment
- Goods exported with IGST ₹3 lakh
- Refund automatically credited by ICEGATE in 10–15 days.
Example 3 – Supply to SEZ With IGST Payment
- Goods supplied to SEZ unit
- IGST charged = ₹1 lakh
- Refund claimed under Rule 96.
Example 4 – Rule 96(10) Violation
- An exporter uses Advance Authorization scheme.
- He exports with IGST payment → Refund is blocked.
- Solution → Export under LUT + claim ITC refund.
13. Refund Filing Steps (Under Rule 89)
- Prepare refund computation
- Verify 2A/2B ITC matching
- Reconcile export turnover
- Prepare documents
- File RFD-01
- Respond to PFMS/bank queries
- Refund credited to bank
14. Documents Required for Zero-Rated Refunds
- Shipping bill
- EGM (Export General Manifest)
- FIRC/BRC
- Invoice
- LUT
- GSTR-1, GSTR-3B
- Purchase register
- Statement 3 / Statement 4 depending on refund type
- CA certificate for high-value refund
15. Final Summary
Zero-rated supplies are one of the best categories under GST because exporters get:
- Full ITC
- Refund of unutilized ITC
- Refund of IGST paid
- Freedom from blocked credit rules
- Supportive government schemes
But the rules are technical, especially:
- Rule 89 refund formula
- Rule 96(10) restrictions
- SEZ endorsement
- IGST vs LUT choice
If you handle these carefully, ITC and refund become smooth.





